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CUSTOMER ACCOUNT
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ORDERING
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HOW TO RETURN & EXCHANGE ITEMS
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ITEMS
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WISHLIST
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WEBIKE CASH BACK POINT SYSTEM
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DELIVERY DATE ESTIMATE
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SHIPPING
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WHAT IS WEBIKE
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TERMS & POLICIES
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OUR BUSINESS DAYS
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CS Business Calender
Posted2025年2月19日
Updated2025年4月16日
Our staff is available to assist you
Monday through Friday, 9:00 AM to 5:00 PM (JST).
Please note that our office is closed on Saturdays, Sundays, and public holidays.
*Regarding inquiries outside of these hours:
While we strive to address all inquiries promptly, those received on Saturdays, Sundays or public holidays may not be reviewed until the next business day. As a result, we may be unable to fulfill urgent requests submitted on these days.
*We typically ship orders daily, but please note that the following shipping methods are unavailable on weekends, holidays, and during the New Year’s period.
- FedEx Economy
- FedEx Economy Plus
- FedEx Priority
- DHL
- S Flat Ship
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